Contact Details
Southern Electric
PO Box 7506
Perth
PH1 3QR
Contact Information
- General Enquiries 0845 744 4555
- Email customerservice@southern-electric.co.uk
General Information
Southern Electric is part of the Scottish and Southern Energy Group (SSE), and provides energy to 2.6 million of the 5 million SSE customers.
Selling points
- Free Air Miles are available to Southern Electric customers, with added Air Miles bonuses for customers who buy their gas and electricity from them.
- Southern Electric also offers free Argos points for its customers.
Supplier services
Dual Fuel
Green
Economy 7
Packages on offer
Electricity domestic standard
Standard electricity, where units are charged at the same rate, regardless of the time they are used.
Electricity Economy
This package is suitable for households where over 15% of electricity is used at night, as units are charged at a cheaper rate during the night-time.
Gas Standard
Standard gas, where units are charged at the same rate, regardless of the time they are used.
Nil service charge
For those who wish to pay only for units they have actually used.
Ways to pay your bill
- Direct Debit
- Postal Order
- Cash
- Cheque
Special Services
Energyplus Air Miles and Energyplus Argos are packages available that allow customers to collect Argos points and Air Miles every time they pay their bill.
Comments
- Is this your gas company?
- Do you have any comments on the service they provide?
- How do you rate their customer service?
Please leave your comments so that others can gain advice on the service provided by this company.
NB: We have no connection with the gas companies, if you have a specific enquiry relating to your service, please contact the company direct.
Don't go with Southern Electric. They left me without gas a full day and I have two small children. They told me gas was a LUXURY. Which era are they living in?
Posted by Amanda Fullerton, 27th February 2008Can I check my Argos points online instead of having to ring a 0870 number?
Posted by James Conlon, 16th February 2008I am very happy with Southern Electric, but one small problem, I wanted to change my boiler. I contacted southern electric twice, they said someone would get back to me that was one week ago. But no one has contacted me yet, I am not very happy about it.
Posted by Mrs Isobel Francis, 17th January 2008Phone service can be better.
Posted by Paul Dunsmore, 13th January 2008I can not say that I am impressed with Southern Electric. I applied to join Price Fix 2008 in October 07; I have just been informed that Southern Electric have no record of my application!! I have sent them a copy of my original application I guess that could get lost as well. Could energy prices be about to increase?
Posted by Allan Coupe, 31st December 2007I am very happy indeed with Southern Electric and Gas over the last five years. I am now switching their Price Fix 2008 Internet account which is very competitive too. The customer service is very good too which is surprising considering my experiences with other utility suppliers !!!
Posted by Christopher George, 07th December 2007I am really happy with the Southern Electric service, we recently moved our phone service to talk talk but have come back to southern electric. This is the best service I have had and the customer service people are spot-on! After a terrible time at NPower it's a relief to know we don't have to worry about our gas/electric/and phone bills! I have the Argos energyplus account but I'm not sure how it works. Hopefully I will find out and save more money!...I'm a happy chappy!
Posted by Bonnie Norton-firth, 05th July 2007