Contact Details

Customer Care
Ideal from Lloyds TSB
PO Box 5875
Forres IV36 2YB

Contact Information

• Telephone 0845 900 9000*
• Fax 0845 900 9001
• Gas Escapes and Emergencies 0800 111 9991
• Email customercare@youridealservices.co.uk

* Open: Mon - Fri 8am - 8pm and Sat 9am - 5pm excluding public and bank holidays

General Information

Lloyds TSB are commonly known for their banking services but now also offer gas, electricity and telephone services too. You can choose one service individually or opt for all three.

Your serviceswill still be provided through the same pipes, cables and lines and Lloyds will take care of the switch so there will be no charge. Lloyds TSB claim it can take 'less than 10 minutes' to sign up and that the cost of your bills should be lower.

Selling points

• Have all your household expenses in one place with Ideal from Lloyds TSB.
• One bill and one monthly payment - less paperwork
• One central number to call for all enquiries
• Manage account online

Supplier services

Ideal from LloydsTSB. You can have a combination of gas, electricity or phone services and only receive one bill and make one monthly payment.

Ways to pay your bill

• Preferred method is Direct Debit. You can pay only one monthly payment for several services.

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NB: We have no connection with the gas companies, if you have a specific enquiry relating to your service, please contact the company direct.